Returns
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Email: [email protected]
Tel: +86 16506753326
Address：Address：402 964 Beida N St, Licheng District, Putian, Fujian, China
Contact Department: Customers Service Dept.
Company Name: Dakimakura Co.,Ltd
To return your product, you should mail your product to:
Shipping
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Gifts
Email: [email protected]
Tel: +86 16506753326
Address：Address：402 964 Beida N St, Licheng District, Putian, Fujian, China
Contact Department: Customers Service Dept.
Company Name: Dakimakura Co.,Ltd
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Address：
Exchanges
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Next contact your bank. There is often some processing time before a refund is posted.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again.
Late or missing refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds
Please do not send your purchase back to the manufacturer.
To complete your return, we require a receipt or proof of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Returns
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Email: [email protected]
Tel: +86 16506753326
Address：Address：402 964 Beida N St, Licheng District, Putian, Fujian, China
Contact Department: Customers Service Dept.
Company Name: Dakimakura Co.,Ltd
To return your product, you should mail your product to:
Shipping
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Gifts
Email: [email protected]
Tel: +86 16506753326
Address：Address：402 964 Beida N St, Licheng District, Putian, Fujian, China
Contact Department: Customers Service Dept.
Company Name: Dakimakura Co.,Ltd
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Address：
Exchanges
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Next contact your bank. There is often some processing time before a refund is posted.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again.
Late or missing refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds
Please do not send your purchase back to the manufacturer.
To complete your return, we require a receipt or proof of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Returns